Diaz Heels - FernNext
Shipping & Returns
We can ship to virtually any address in the world.
Once you place an order, it will be dispatched ASAP.
All orders placed before 7pm Sun-Thu PST will be dispatched the same day.
All orders placed outside of these times will be dispatched the next dispatch day.
Depending on the shipping option you choose, all delivery date estimates can be found on our Shipping page.
Most Express options are next business day or 2-3 business days depending on your location. Metro areas mostly.
Most Standard options are 3-5 business days from dispatch.
You may return most new, unopened, unworn, unwashed items within 21 days of delivery. All returns for change of mind will be issued as a credit note valid for 6 months.
Final clearance sale items (which are marked down to $25 USD and under) are not eligible for a return due to change of mind. If returned to online a $4 USD restocking fee will be charged per clearance item.
Earrings are also not eligible for change of mind returns due to hygiene reasons.
If you need to return an item or would like more information on our Returns Policy, simply follow the steps relevant for your country on our Returns page.